Return Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if your order comes damaged for any reason, you may return it to us for an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within three (3) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at sales@buytropicalbliss.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Proof of Damage, then mail your return to the following address:

Tropical Bliss
Attn: Returns
Address Provided in Sales Portal
United States

You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least five to seven (5-7) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

• Returns will only be accepted for Damaged Items.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

sales@buytropicalbliss.com